Crisis Links and Helpful Advice

If you have seriously harmed yourself/ thinking of seriously harming yourself or someone you know has seriously harmed themselves/ is threatening to do so, please do not hesitate to:

  • call 999 straight away for an ambulance
  • ask someone else to call 999 or take you to A&E.
  • take the person at risk straight to A&E

If you are having Suicidal thoughts you can contact:

  • Call: 116 123
  • Email
  • Website:
  • Call 0800 58 58 58 – 5pm to midnight every day
  • Visit the webchat page
  • Call 0800 068 41 41 – 9am to midnight every day
  • Text 07860 039967
  • Email

Worried about someone else?

If you’re worried about someone, try to get them to talk to you. Ask open-ended questions like: “How do you feel about…?”. Do not worry about having the answers. Just listening to what someone has to say and taking it seriously can be more helpful.

Urgent Assistance for Mental Health

If you or someone that you care for is having an urgent mental health issue, you should: 

  • call your mental health support worker, if you have one – this may be your care co-ordinator or key worker
  • call NHS 111: This NHS service is available 24 hours a day 
  • book an emergency GP appointment – they should be able to offer you an appointment in a crisis with the first available doctor 
  • call Adult Social Care on 0345 603 7630 or 0345 606 1212 (outside of normal working hours) 
  • call the Crisis Team at EPUT (for Adults) or the Crisis Support Service (for Young People) on 0300 555 1201
  • NHS Choices has a mental health helpline page with a list of organisations you can call for immediate assistance

24 Hour Assistance For Domestic Abuse:

  • The freephone: 24-hour National Domestic Abuse Helpline – 0808 2000 247